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only. Please make sure you include your Veritas username / e-mail. Otherwise,
our system will not be able to match your account and will discard your request.
We receive a lot of e-mail on a daily basis and do everything to respond on or
before 48 hours. In the rare event you do not hear from us in 48 hours, please
send your request again and make sure your Veritas username/e-mail is properly